DNATA, Emirates Leisure Retail start operations at Zanzibar Airport, Tanzania

dnata has invested over US$10 million along with partners

dnata, a leading global air and travel services provider, has launched its operations at Zanzibar Abeid Amani Karume International Airport (ZNZ) in Tanzania, along with its partners Emirates Leisure Retail and SEGAP.

The partners joined hands with Zanzibar Airports Authority (ZAA) to offer their services for airlines and passengers at the airport’s new terminal (T3). The partnership is expected to significantly contribute to the government’s target of boosting its trade and tourism sectors.

The three partners dnata, Emirates Leisure Retail and SEGAP have invested over USD 10 million and, to date, have created some 500 local employment opportunities, as per the statement. 

At ZNZ, dnata will provide ground, passenger and cargo handling services to airline customers, and has also launched meet and greet and lounge services through its airport hospitality brand, ‘Marhaba’. 

Emirates Leisure Retail has partnered with MMI as master concessionaire for all food and beverage, duty free and commercial outlets at the new terminal. 

SEGAP entered into a 10-year technical partnership with ZAA to manage and operate Zanzibar and Pemba airports.  

Steve Allen, CEO of dnata Group and Chairman of Emirates Leisure Retail and MMI, said, “We’re delighted to celebrate the launch of our airport services and retail offering with our partners at Zanzibar’s new, advanced airport terminal.

“We are confident that our investment, alongside our commitment to safety, quality and service excellence, will provide a major positive impact on Zanzibar’s transport, tourism and trade industries. This in turn will deliver significant benefits for the local community and businesses.

“We will continue our efforts to consistently deliver world-class services, earn the trust and loyalty of airline customers and travellers, and be an employer of choice in Zanzibar.”