Aviation360 MEA

To help the airline’s expanding business in India, Dnata has increased the scope of its long-standing collaboration with American Airlines. With ambitions for additional growth, the Texas-based airline now runs daily flights between New York and Delhi in addition to providing domestic services through its relationship with IndiGo.

As American Airlines’ General Sales Agent (GSA) in India, Dnata Representation Services will offer a wide variety of sales and marketing services. It will help the carrier’s commercial operations in the market by serving as the vital connection between local trade and the carrier. Dnata’s vast network, extensive experience in airline representation and broad marketing, sales and operational expertise will help American Airlines enhance its market presence to meet rapidly increasing demand across the country.

American Airlines’ GSA in Dubai and the Northern Emirates has been Dnata Representation Services, a division of the Dnata Travel Group, for more than 45 years.

Simon Woodford, Vice President of Global Air Services at dnata Travel Group, commented: “The expansion of our partnership with American Airlines into India is a testament to our excellent cooperation, spanning almost five decades. We will continue to work hard to ensure American Airlines achieves its business objectives and delivers on its growth plans across the country, in a highly competitive business environment.”

“Outstanding customer service and consistency around the globe are very important to us,” said Tom Lattig, American Airlines Managing Director of Sales for EMEA. “Dnata knows our business model well, and we are pleased to expand our partnership with them in India.”

24 significant airlines with networks all over the world choose the air division of Dnata Representation Services as its GSA. In India, where the company also provides a variety of travel services from its locations in Delhi, Mumbai, and Bangalore, the unit is a crucial component of Dnata’s entire business plan.